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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
MyPlace usually responds to messages within 8 hours .
Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the landlord and ask them if they're willing to give you a personal tour of the rental unit.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the landlord can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
What will you get?
Tips for traveling as a digital nomad
All the Flatio benefits for free
Special offers for special prices - only for registered people!
This rental unit have an amazing waterfront view
Beautiful sunsets and sunrise
relatively close to the Lisbon tourists' attractions approx
40 mins walk, Bodegas close by.
Host brought a coffee expresso machine and some pods we appreciated this very much
Luisa was very helpful and respectful, she is a very hardworking woman, Luisa was the only person to apologize to us for having such a terrible experience staying at this rental.
Cons
We are seeking a full refund for our stay as we should not be harassed and bullied by the residents in this building and disrespected by the Hosts, except Lucia.
Upon checking into this rental, we were threatened by several of the residents with calling the police on us, because we simply turned on the AC as it was very hot in the apartment.
These residents claimed that the AC was installed illegally and illegally placed. The police came after several days of being in this apartment, however we were not at the apartment.
It was very traumatizing for us to experience this type of hostility by the residents and to make matters worse, we contacted the Hosts managing the rental and they did not respond immediately, when they came over John visited first, he gives us some bs explanation for this issue and left.
We were threatened again this time the residents in this neighborhood stating that we would be removed by the police, this felt like discrimination and extreme hostile bias.
This hostile experience at this rental ruined our entire vacation
John and Antonio came finally and pretty much lectured us on why they did not come by immediately, John was very disrespectful to my wife telling her ohhh you would worry about a storm as well, completely dismissive and sexist attitude and behavior towards my wife Gail. We did not appreciate John rude and disrespectful attitude towards women especially and also to his guests.
John needs to learn how to be respectful to women and all of his guests. Antonio needs to be more hospitable towards his guests especially when checking them into their rentals.
Bathroom smells like sewer all the time, no p- trap and no toilet seat cover in this toilet, we spent most of our time cleaning and trying to get rid of the sewage smell coming from this bathroom.
The drapery kept coming off the hooks and it was too high for us to put it back on the hooks.
lots of sex noises coming from the apartments late into the night
and all hours of the day and night bring headphones for sure.
Garbage spewed outside in front of the building at all times, it also smells really bad, we had to close the windows during the day and night to prevent the awful smell from entering this rental unit as it is on the second floor.
Clothing line outside is rusted and ruined our clothing
especially the whites
Smoke fills the apartment from the smokers in the building, my wife gets migraines, so it was very difficult for her.
it's also not the friendliest neighborhood, even when you are supporting the businesses.
please note that this neighborhood is not scenic at all, just lots of buildings and it is also very hilly, if you have mobility issues, this rental will not work for you. If you are sensitive to noises and smells this rental will not work for you either.
professional tips for the owner of this rental.
Please add a large rug in the living room and bedroom
Please add quality throws and towels for your guests
Change drapery so that iy does not fall off the hooks
Please address the sewer smell coming from the bathroom
Respectfully
John & Gail
This Neighborhood was not friendly, dirty and trash everywhere.
Terrible food spots, cold coffee and bias, racist attitudes toward
me as a black woman.
The Halal Restaurant, bodegas in this neighborhood were good.
Pěkné a klidné sousedství. Za zajímavými podniky ale musíte jinam. Naštěstí mnoho dalších živějších čtvrtí není daleko, ať už pěšky nebo veřejnou dopravou. V blízkosti bytu jsou zastávky autobusu, sama jsem ale častěji využívala rychlejšího metra, jehož zastávka je asi 10-15 minut chůze.
Район без туристов, будет хорош для любителей прогуляться пешком.
It is perfect for a long-term stay, equipped with everything you need – high-speed internet, a dedicated workspace, air conditioning, and a fully stocked kitchen for cooking.
The apartment is filled with natural light and offers a fantastic view from the window.
The landlord was exceptionally accommodating and helpful with all matters. We are very happy with our choice of these apartments.
A minor downside is that the apartment is somewhat distant from large supermarkets and the subway, so be prepared for a lot of downhill walking.
Local neighborhood.
Tourist sites are close by.