Book a flat anywhere in the world soon and the next 5-star review might be yours.

Nice area, very good location, garden conection. Parking most of the time possible and free. The flat is a converted garage, looks like a proper cave than a flat. The cold radiating from the wall even end of August. The furnitures are low quality. The cooperation with the owner almost impossible.

This place is noisy, dirty, and unpractical. Not to mention unsafe, as the fire extinguishers were over 18 months past due for inspection when I stayed there and one of them was totally empty. There is no system for disposing of previous guests' food, so it's just left there to rot and fill up the fridge. The buzzer rings all night as people come and go into the building, and the rooms' doors must be slammed shut to close them: good luck sleeping through the night. There is no free clothes washing, instead we were allowed one bag for free throughout our stay, but it's normally paid. Ditto for cleaning the room, it costs 25 EUR per. Common areas are barely cleaned only once a week on Mondays. Some things are missing like any kind of paper towels in the kitchen (you have to buy your own) or toilet paper (you also have to buy your own if you run out). The rooms don't have much space to store your clothes, there is no space to properly hand the towels to dry, and the heavy metal bathroom door is VERY noisy to open/close. The owner (who isn't named Nicolas, despite what it says on the listing) takes a few days to answer messages. Also be aware there is no staff at the property, and to open the outside doors you will need a smartphone with a roaming plan (and hope you don't run out of battery). I would not recommend this place despite the low price, and I wouldn't stay there again.

We moved into the flat after the Covid winter lockdown in Hungary and it was immediately clear that no one had been living in the property for some time. The flat was in extremely poor condition when we moved in; it was very dirty with lots of dust and dead insects on the floor and surfaces. My partner and I spend the first days cleaning the flat as best as we could as well as replacing broken parts such as the shower tube which was spraying water across the bathroom. We paid for this ourselves as we wanted to get our relationship with the landlord Linda off to a good start. The biggest problem was that the boiler had also not been cleaned for some time. This meant it emitted Carbon Monoxide. This was so serious that my partner had to spend the night in hospital with Carbon Monoxide poisoning. Linda claimed the boiler had been cleaned recently, however an independent engineer who came to repair it said the problem was the amount of dirt. I also watched him remove a huge amount of dust and dirt from inside the boiler and it also seemed to me that the boiler had not been cleaned for some time. When we handed the apartment back we again tried to clean the flat as best as we could. However there are months of dirt which needs a full deep clean by a professional company with the correct machines and cleaning products. When Linda arrived for the handover she tried to complain that the flat wasn’t clean enough to give the deposit back. I was very surprised that after a Carbon Monoxide leak in her flat had resulted in someone being hospitalised, she was now complaining about a €50 deposit but eventually she seemed to accept that the flat was being handed back in a better condition that she had given it to us and she returned my deposit. Overall I would advise people to think carefully. If you do decide to stay here, I strongly recommend you bring a Carbon Monoxide alarm with you. There is one in the flat but it has been triggered numerous times by the CO leaks in the bathroom and despite official guidance saying that a CO alarm should be replaced after it has been triggered, Linda chose to keep the old one in place. We ended up buying our own alarm but we took it with us when we left. I have written to Flatio and asked them to undertake an inspection of this property before more people are allowed to live here. I hope this results in some changes, but the above is true as of September 2021. This is the first negative review I have ever written of a property and I don’t enjoy writing it but it is important that people are warned of the potential risks. To try to end on a positive note, I would say that Linda’s partner was very kind and polite throughout the rental process.

This was the most horrific experience of renting a property I have ever had. Upon checking in, I was horrified to find a very large and noisy construction site overshadowing the back garden and terrace, bearing in mind this was the main reason I booked this apartment as it is only a studio with no lounge or sofa. Rosario who let me into the flat, informed that the construction was only happening from Monday to Saturday, 8am-6pm. After demanding to cancel the contract which was for almost 5 weeks, I was told it was not possible and they wouldn't partially refund me. On the last day, Rosario entered the flat without permission and told me to leave with no notice period. I had withheld the last weeks rent so I could get out of the contract, as I was getting very stressed out with everything going on. These people at the Feeling Inn have zero empathy or consideration for their guests, and I cannot advise more against booking this apartment or using their services.

Instructions to find and enter apartment unclear, the AC was leaking copious amounts of water on the floor, the bedroom is under the roof and the AC doesn't reach there (it gets very warm), the street below is very very busy despite being so small (cars, buses, loud motorbikes). The agency did very little to remedy the leak, expected us to be present for the technician instead of them, would not offer a partial discount. After a week of non-stop complaining, the landlord finally offered to move us to a different and larger apartment which was in a much less convenient location. We had no choice but to accept because of the AC leak that went unfixed, the temperature issues, and the noise at the apartment. Bed linen had several stains, and the bathroom towels were half polyester which doesn't absorb water. I would not recommend this apartment (or any other managed by Feeling Inn) based on my two weeks stay and wish I had stayed with a different agency in Porto.

Rude and adamant landlord, flatmates smoking and taking drugs

venho por este meio mostrar o meu desagrado face a esta Empresa e não à plataforma Flatio que é excepcional! a dita Empresa WarmRental solicita indevidamente cauções de valores exorbitantes e dado que não excedi os 4 meses acabaram por fazer essa prática ilegal na plataforma, no entanto aceitei. tentei rescindir contrato 14 dias antes do mesmo findar e não foram condescendentes e não quiseram devolver o depósito de segurança e acabaram por não devolver, Empresa sem palavra, não teem espaço físico e apenas respondem por e-mail. relativamente à casa, excepcional, zona tranquila, edifício moderno e novo. embora as casas sejam razoáveis, a atitude deles é lamentável em tempos de pandemia relativamente aos depósitos de segurança. Obrigada, Sara Silva.

I stayed in the Lisbon Steps apartment. I felt BnBird misrepresented the apartment that I stayed in on the apartment's listing: they described it as "gets tons of light during the day!" whereas in reality it was the darkest apartment I have ever stayed in. After I complained, they removed this sentence from the listing. The listing also said "the bedroom has one comfortable double bed". This was only true after they replaced the bed with a new one, 1 week into my 2-week stay. The old bed had a mattress lying on a hard board that curved upwards at the ends, making it very uncomfortable to lie on. BnBird were always friendly and polite in their responses. But I am frustrated that the flat didn't match the description, and I feel I overpaid for my stay.

Nie polecam. Jedyny pozytyw mieszkania wiązał się z lokalizacją w samym centrum. Poza tym mieszkanie zapuszczone i wymagające napraw i remontu praktycznie na każdym kroku. Do tego wielokrotnie podczas pobytu wysiadł w całej kamienicy prąd co było dużym problemem ze względu na naszą potrzebę pracy zdalnej. Kontakt z wynajmującym bardzo słaby. Za każdym razem otrzymanie odpowiedzi wymagało wielokrotnych przypomnień i długiego czasu oczekiwania. Wyposażenie mieszkania niestety niewygodne mimo fajnie wyglądających zdjęć. Bardzo niewygodny materac oraz poduszki, połamane krzesła i stelaż. Ogólnie nie polecam i radzę omijać tą agencję szerokim łukiem. Bardzo często wynajmujemy mieszkania krótkoterminowo i było to zdecydowanie najgorsze do tej pory doświadczenie.

This is going to be a lengthy detailed review of my 5 month stay at Daniel's apartment in Prague 1 Old Town on Flatio so here we go. Cons: 1.) Noise= every day noise! Street noise, construction, hammering drilling about every day there was noise. 2.) Smell= The stinky smell of the outside hall of trash and cigarettes mixed with the restaurant below. 3.) Furnishings= The furnishings are very outdated and dirty need updating. The flooring is in very bad shape super scuffed up so bad you cant even tell if its clean or dirty! 4.) Dirty= When I moved in the floor was dirty, kitchen counter tops dirty caked in white powder, grease all around the stove top, shower had thick grime built up that took me a hour to clean. 5.) Not family friendly= the bottom floor of the apartment building is a hotel like hostel tenants come and go and leave trash are dirty and loud. Had to call the cops one night for noise after hours and neighbors not friendly. 6.) Landlord= He was trying to get me to pay for his apartment repairs not caused by me. This was all brought to my attention a couple weeks before I moved out how convenient! Landlord sending me many messages borderline harassment. Daniel mentioned money and looking forward to going back to work soon I am assuming it is the lack of funds he has. Overall Daniel is a poor Landlord too worried about money and does not care about his tenants! PROS: 1.) Location 2.) Cost of rent at the time during the pandemic was low but not anymore its pretty much doubled and overpriced now. 3.) Stable internet I moved in early February (during covid pandemic) everything was nice and quiet as expected just some traffic noise as the living room and bedroom windows are facing the street. The room is on the 3rd floor so the very cold winter wasn't too bad heaters worked. The windows in the apartment are about as old as the building 100 years old and very poor insolation. When I first moved in about half of the windows were not close all the way letting in below freezing temperatures I was trying to figure out why the apartment was not warming up and found the reason. One of the windows had a handle missing creating a hole letting the freezing air pour in I contacted the landlord to have it repaired he sent a handy man to fix it no problem but am wondering how this was overlooked and not fixed before I moved in. There are issues with this apartment and the location but the biggest issue I had was the NOISE so much noise! At first when I moved in it was quiet due to it being February no tourists and a pandemic but once the weather started to warm up and tourists poured back in there seemed to be noise every night. About 10 days after moving in I was woken up at 7:30 am with loud drilling and hammering which sounded like right above me. The drilling was so bad the walls were shaking vibrating this went on for a month! When I called my landlord asking if he knew there was going to be construction he denied everything which I find to be a lie as he had to of been given a noticed about construction in the building were he owns a apartment. The construction was so loud couldn't even hear the tv and forced me out of my own home with my two 4 year old kids it was unbearable and keep in mind this is dead winter freezing out. The landlord could care less and was very annoyed with my complaints even got angry at me arguing with me on the phone absolutely awful experience. The street right in front of the apartment was being paved for weeks would wake up to the smell of asphalt and loud machinery right outside my window. I had strangers coming inside the apartment building knocking on my door asking to talk to me about a apartment for auction next door to me and others ringing my intercom very annoying. One person wasn't even wearing a mask and was asking me to open the door this was back when covid was very bad. Overall a poor experience I do not recommend Daniel as a Landlord or this apartment. I do not recommend living in Prague 1 old town area it is dirty, loud and smells.

Run! Run! Run! This owner is a thief. He pulled the bait and switch on me twice and got away with it since flatio doesn't punish people for doing this. The apartment is on a very trendy street in Karlin, so renters usually ignore the awful conditions they live in due to the convenience of the location. He is also targeting foreign nationals since we are usually less prevalent to make trouble. I knew something was wrong from the moment I rented the apartment when the owner reached out to me to provide me with his personal WhatsApp account. Days before the move, I was provided with pictures that were so unfamiliar that I reached out to the owner. The drapes in the living room were removed and replaced with sheer oned that provided absolutely no coverage for my six-year-old daughter and me. I was told at least twice that curtains/drapes would be and was ordered, but they never came. I also asked if the television set could be replaced since it was pictured in the flatio ads but not in the photos sent to me. The kitchen table and the sofa was different. I am from California, so I selected the apartment based on its size on posh look. On day one of the move in, a maintenance worker wheeled a grocery cart to my apartment and into the kitchen to hand deliver me two plates, a set of forks and spoons, two large bowls, one small and rusty frying pan, and four drinking glasses. I felt as if someone forgot to tell him that black people were free and communism had fallen. The scam gets deeper. I didn't have WIFi, so I spent the night in hotels for the first week since it was so close to the end of the fall term, and I was in deep with preparing for finals. The property manager then texts you to state that a cleaning lady is available once a week at 150 czks per hour. Here is the catch, even if your apartment is spotless, the lady walks around your apartment until she has accumulated two hours exactly on the clock. After observing her scam a couple of times, I overpaid 400 czks, never returning. Two months into the lease, the owner comes by and states, "he rented the apartment on flatio at $1170 by accident. He stated that the $1170 was only suppose to be for one month even though I signed at least two contracts that specifically quoted the $1170. Flash forward three days after krizikova street gets voted the 11th most popular street worldwide, and now the owner wants me to sign a year lease for $1400 at his trash smelling, police wandering around, tenants yelling and screaming and kicking on doors all times of the night or vacate in 30 days. So I decided to vacate and still pay $1400 but somewhere much nicer. The owner was so upset that he told flatio that I left the apartment a mess and broke items to keep my deposit. He was so stupid that he forgets his property manager had already done a walkthrough with me and only found a light bulb that he tried to charge me for the whole lighting switch. The manager was so petty that he wanted me to nearly buy him a brand new refrigerator for one cracked plastic fruit bin. I decided to sign the paper admitting that my usage of the fruit bins may have exacerbated the crack that was already present upon my move. The owner submitted false statements to flatio in an attempt to destroy my character. However, I delivered fresh expensive pastries and frozen yogurt to his staff on mother's day and fathers day since I felt sympathy for them. This owner could not get away with this if flatio stands more by their clients like their competitors over at Airbnb.

Scam, don't come here

The only good thing about this apartment is that it has a very good location. Apart from that, it is very noisy (the main room faces the street) and you can barely sleep during the night. Not to mention in the summer it is extremely hot (being at the last floor) and the existing fan doesn't keep up with the high temperatures. On top of that one of the windows doesn't fully close. The washing machine doesn't spin the clothes and once the cycle is over you get your clothes full of water. There wasn't also any recent disinfection since there were spiders and ants in the apartment. But at the end of the day, what was the most disturbing is the fact that once you've moved in and pay, the landlord completely ignores you if you have any issues or something is not according to the description. Extremely amateurish!

The apartment was dirty and very worn out. Some of the equipments broken, non functional. Chunks of dust and dirt around. The sofa was in sad state, long black hair to be found throughout the flat and in the sofa, leftovers of food under the sofa pillows. We have immediately communicated this to the landlord. They promised to send cleaning personnel and a handy man to fix needed. We waited next day at 9 AM. No one has turned up without given any excuse why. I had to be very proactive and kept calling them to get someone to come and clean. They did and it is very substandard. It’s rather surprising that in the age of Covid the cleaning is not their priority. Long story short, after discovering more and more unacceptable state of the apartment we were ready to move out. We went to the landlord office to talk about this, their assistant has promised to us that the landlord will get in touch with us to discuss the needed. No one has ever communicated with us after that. Would we come back to this place or landlord? Definitely NO. Currently there are many other cleaner options in the town. After this fiasco we managed to secure different apartment two streets away in Residence Ostrovni. Super clean and responsive management.

Uma espelunca! Casa a evitar a todo o custo! A roupa que estendi ficou cheia de pêlos e cócó de gato. Foi necessário lavá-la de novo. A senhora Morgane, cito, disse-me para ir "falar com os vizinhos, que era tranquilo". Verdadeiramente lamentável a falta de profissionalismo desta senhora. Quando reclamei, nada fez. Nesta casa, não se pode abrir as janelas das traseiras, o cheirete a cocó de gato e os mosquitos que a porcaria atrai são insuportáveis. Chamei a PSP e a Policia Municipal. Vieram e verificaram as condições de insalubridade do alojamento. Vou fazer uma exposição à ASAE e a minha queixa fica igualmente pública, na Polícia Municipal. O senhorio, pelo que observei, esteve cá quando reclamei e pedi a devolução do dinheiro, mas não foi capaz de nos bater à porta e dizer algo. Para terminar, a Sra. Morgane, que muitas vezes nem percebia o que eu estava a dizer-lhe, estava à espera que saíssemos ontem e procurássemos outro alojamento, isto em pandemia e com o concelho de Lisboa em situação de cerco pandémico. Inqualificável! Amanhã vou ter de ir para outro alojamento, isto em dia de trabalho para mim é com todo o prejuízo que vai trazer-me. Pedem-me, para o período de 28 de Junho a 14 de Julho, no qual preciso de ficar em Lisboa, exactamente os 1200€ que paguei para vir para aqui. A FLATIO está a propor-me que pague 400 e tal euros pelos dias que aqui fiquei. Já expliquei várias vezes o porquê de me ir embora: esta casa é insalubre. Que imagem quer a FLATIO ter? A de apoiar senhorios que dispõem de alojamentos sem condicões? Esta é a pior experiência de sempre em alojamentos locais. Aguardo a devolução integral dos 1200€. Se não me restituírem o dinheiro, fico em dificuldades para pagar o novo alojamento, tudo culpa de um senhorio, da Sra. Morgane, que de profissional nada tem e, agora, da FLATIO, que quer que eu aceite 700 e poucos euros de devolução. A FLATIO já me enviou duas vezes o mesmo documento de rescisão, sempre a propor que pague por uma estadia como a que descrevi. Tudo do pior. Em suma, para onde é que eu vou, com o dinheiro que querem devolver-me? Aqui na FLATIO o cliente é o elo mais fraco?

Hhr

Nem igazán volt közreműködő a tulajdonos, nem vette figyelembe a veszélyhelyzetet.

Pokoj nesnesitelně páchl močí. Týden jsem to tam poprašovala sanytolem na koberce a textil, ale vždycky se to vrátilo. Šlo to z matrací a koberce. Nakonec jsem se musela odstěhovat, všechny věci by mi načichly. Pronajímatel prohlásil, že tam nic necítí, a pokoj nechal rezervovaný, i když jsem mu už vrátila klíče. Pak po mě vymáhal peníze za zbytek z 30denní výpovědní lhůty, kdy jsem tam už dávno nebyla, že prý mě nikdo nevyháněl a mohla jsem tam klidně dál bydlet. To je výsměch. Takže ve výsledku jsem zaplatila skoro 11 tisíc (včetně provize Flatia) za 10 dní pobytu ve smradlavém pokoji. Měla jsem být při výběru opatrnější. The room smelled of urine unbearably. I treated it with special carpet and textile deodorant for a week, but it always came back. It emanated from mattresses and carpet. Eventually I had to move out, otherwise all my things would get smelled like that. The landlord said he didn't smell anything bad there, keeping the room reserved, even though I had already returned the keys. Then he enforced money from me for the rest of the notice period, even though I hadn't already been there for a long time. He said that no one had forced me to move out and I could have stayed calmly. Kidding? So as a result, I actually paid almost 500 dollars (including Flatio's commission) for 10 days in a stinky room. I should have been more cautious.

Bohužel nikdy více za tyto peníze, opravdu špatná postel alá ubytovna ještě zničená, kuchyň prakticky bez nadobí, v celém bytě neustále zima kvůli profukujícím vchodovým dveřím a slabému topení. Pračka s nefunkčním ždímáním. Mrzí mě, že musím psát takovou recenzi, ale za mě takto...

This landlord should be avoided at all costs. The apartment had serious issues with it - bedbugs (we were bitten every night), a bidet that didn't work, a front door with a lock that got stuck one night, etc. The landlord was mostly unavailable - not responding to calls and messages. He promised to refund part of the money that was paid and was encouraged by the flatio management to do so in consideration of how poor the quality of the flat was after we pointed this out and proved it. But after verbally promising to refund the money, he refused to return messages or to do anything to keep his promise. Please don't have anything to do with this landlord or any of his properties listed on flatio or elsewhere. You will regret it. I don't want anyone else to go through what I have gone through. The time I spent in this flat was probably one of the worst times in my life.

Negative points: - You should have photos of every bit of the every corner of the apartment when you enter. because the landlady at end of contract may have some other clean photos of other times and make you clean the house or pay 2000-3000 CZK for cleaning. - The owner may seem helpful, but just read the contract and instruction. you may see her help at the time you should hand her the apartment. Positive points: - good access to public transportation - Albert market is near - quiet neighborhood

Worst experience in Prague in 3 years. Accordeonist playing non stop everyday from noon till 22pm, which is legal, but hidden in the description! I wonder why they did not send me the address upfront or let me see the place before booking... Good business is based on honesty. And when asking for a cancelation/refund, just impossible, we had to suffer the torture of this place for 2 weeks!!! Not cool

Být byl velmi špinavý, ve kuchyni byli zůstatky jídla. V bytě se nachází plynový radiátor. Když jsme zapnulí topení, byl natolik hrozný pach, že nebylo možné se nahazet v pokoji.

Tl;dr: breathtaking incompetence and rudeness from manager at Bohemian Estates. Flat itself OK but very dark, uncomfortably furnished and not very secure. We experienced a very poor level of service from Bohemian Estates throughout our stay. Here are three examples. 1. On our first day in the flat we reported that the microwave and the extractor fan needed fixing, and that we wanted a second set of keys. The repairs (within 24hrs) and the keys (next working day) are mandated by the contract. In six weeks staying at the flat, no attempt was ever made to repair the extractor fan. The microwave was replaced after two weeks, when we asked Flatio to intervene. The second set of keys was delivered after 11 days. 2. Given our dismal experience with the above necessary repairs, we took care of the following ourselves. a) Mop broken and missing its head, b) Hoover dismantled and with a single, full, disposable bag, c) Main ceiling light, designed for circa 16 lightbulbs, has only four, d) Dishwasher empty of salt and rinse aid (neither provided), e) Glass-topped table cracked, f) Shower leaks terribly due to ineffective door seal. 3. Our agent at Bohemian Estates was very rude. For instance: a) Repeatedly (falsely) accused us of breaking the microwave (see above), b) Showed up completely unannounced at our door with a client to view our flat, c) When we refused the above viewing, we suggested a different time to which she never showed, d) When we inquired about another one of her properties, she repeatedly changed the rental price. When we inquired as to why, she first accused us of misremembering. Then, she admitted that she was unable to remember the rental prices of the 25 properties under her management. Should it interest the reader, we have the full transcript of our WhatsApp conversations with the agent in question. These verify all points in 1. and 3. We sought to complain to her superior at the company, but found that (according to Bohemian Estates’ website) she has sole charge of their entire Brno short-term letting operation. Finally, a security concern unrelated to Bohemian Estates. The flat is situated on the ground floor, low enough that passers-by can easily look - or even climb - in through the only exterior window. Compounding this, the building is situated next to a nightclub and a park - which, whilst beautiful, is frequented by large numbers of homeless beggars. On multiple occasions (even with restricted opening hours due to Covid-19) we encountered beggars and revellers leaning in through the flat window while we were inside. High vigilance is therefore required when staying at the flat, particularly in warmer months. Based on our experience, we can happily recommend Flatio but warn strongly against Bohemian Estates.